Quick-win tool · PDF playbook
A friendly contact is not a champion — and mistaking one for the other is how "sure-thing" deals die in committee. This playbook verifies the difference with evidence using the Champion Verification Checklist, then gives you the Resonance Roadmap conversation arcs and scripts that turn an Invested (L4) buyer into a Champion (L5) who sells for you internally. The Resonance Roadmap is our adaptation of Jeremy Miner's NEPQ; the levels are Andrew D. Elliott's Five-Level Digital Engagement Scale.
| # | Level 5 signal | Evidence standard (excerpt) |
|---|---|---|
| 1 | Defends you to other stakeholders | Heard from a third party or seen live on a group call — their advocacy, not their assurance of advocacy |
| 2 | Shares internal documents unprompted | Org charts, budget cycles, competitor evaluations. Unprompted is the key word |
| 3 | Gives you their mobile number | And answers it |
| 4 | Replies off-hours | Your deal lives in their personal priority list |
| 5 | "When we implement" language | "If" is evaluation. "When" is ownership |
| 6 | Introduces you to stakeholders on their own initiative | A champion spends reputation freely |
| 7 | Tells you things that are risky to share | Vulnerability is investment |
Each signal is scored OBSERVED, NOT OBSERVED, or CONTRADICTED — the playbook's scoring bands tell you whether to enable, build, or re-qualify.
Better together
The Champion Builder plus the Digital Engagement Scorecard and the AI Prompt Library — the complete quick-win layer of the system.
30-day refund, no questions · secure checkout · instant download · Prompt Library → · Scorecard →
The Five-Level Digital Engagement Scale is Andrew D. Elliott's own framework. Several others taught in the Virtual Sales Mastery system are our names for adaptations of published work by Neil Rackham, Matthew Dixon and Brent Adamson, Jeremy Miner, David Maister, Tim Riesterer and Erik Peterson, and Robert Cialdini. Full framework credits & lineage →
© 2026 Virtual Sales Academy · Privacy · Terms · Refunds · Support