Terms of Service

These terms govern your use of thevirtualsalesacademy.com and your purchase of Virtual Sales Academy digital products. By using the site or completing a purchase, you agree to them. They're written to be read, not to hide things — if anything is unclear, email us before you buy.

Who we are

Virtual Sales Academy ("VSA," "we," "us") sells digital sales-training products — downloadable tools, guides, templates, and related educational material — created by Andrew D. Elliott. Contact: support@thevirtualsalesacademy.com.

Purchases and delivery

• Prices are listed in USD on each product page. Checkout runs on our commerce platform, Systeme.io; payment is processed by Stripe, the payment gateway used within that checkout.
• Products are delivered digitally by email through Systeme.io after purchase. If your files don't arrive, contact support and we'll deliver them directly — see our Refund Policy for delivery-issue handling.
• All purchases are covered by our 30-day no-questions-asked refund, described in full in the Refund Policy.

Your license

When you buy a product, you're buying a personal, non-exclusive, non-transferable license for one person — you — to use it in your own work. You may:

• Use the tools, templates, and prompts in your own sales work, including work for your employer.
• Keep your copies for as long as you like (subject to the refund clause below).

You may not:

• Share, resell, sublicense, publish, or redistribute the files or their contents, in whole or substantial part.
• Upload the products to shared drives, team wikis, or public repositories where others can access them.
• Use the products to build competing training products or derivative products for sale.
• Use the content to train machine-learning models or populate AI datasets.

Team and multi-seat use requires a team license — email us for team pricing. If a purchase is refunded, the license ends and you agree to stop using and delete your copies.

Intellectual property

All products, frameworks (including the Five-Level Digital Engagement Scale), site content, and trademarks remain the property of Virtual Sales Academy and Andrew D. Elliott. Buying a product transfers a license to use it, not ownership of it.

Results disclaimer

Our products are educational tools, not a promise of outcomes. Sales results depend on your market, your offer, your effort, and factors outside anyone's control. We make no guarantee that you will close more deals, earn any particular income, or achieve results similar to any testimonial or example on this site. Testimonials reflect individual experiences and are not typical-results claims.

Nothing on this site is legal, financial, or professional advice.

Acceptable use of the site

Don't attempt to breach, probe, or overload the site or its checkout systems; don't scrape or republish site content; don't misrepresent your identity when contacting support or requesting refunds.

Warranties and liability

The site and products are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and our total liability for any claim arising out of a purchase or use of the site is limited to the amount you paid us for the product giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or lost deals.

Some jurisdictions don't allow certain warranty or liability limitations; where that's the case, these clauses apply to the maximum extent permitted.

Third-party services

Checkout, email, and product delivery are operated by Systeme.io; payment processing within that checkout is handled by Stripe. Both operate under their own terms and privacy policies. We're responsible for our products; those platforms are responsible for their processing services.

Termination

We may refuse or cancel orders that violate these terms (with a refund if the product hasn't been legitimately used), and may discontinue products — discontinuation never revokes licenses already purchased.

Governing law and disputes

These terms are governed by the laws of the United States and the state in which Virtual Sales Academy's operator resides, without regard to conflict-of-law rules. Before any formal dispute, you agree to contact us first and give us 30 days to resolve the issue — most problems are fixable with one email.

Changes to these terms

We may update these terms as the business evolves; the "last updated" date reflects the current version. Changes apply to purchases made after the change, never retroactively.

Contact

Questions about these terms: support@thevirtualsalesacademy.com